The final cost depends on the model, failed component, accessibility, and parts required. Our diagnostic service call is $125 and is applied toward the approved repair. You receive an estimate before work begins.

Same-day and next-day appointments may be available. Availability depends on the time of the request, technician schedule, and whether the required part is in stock.

We use genuine OEM parts whenever available. If a component is discontinued on an older model, we explain the available options before proceeding.

Warranty coverage depends on the type of repair. Qualifying sealed-system repairs may include coverage for up to three years, while many electronic and standard component repairs include a one-year warranty. Exact terms are provided with the estimate.

Yes. We service many legacy Sub-Zero models, including older 200, 300, 400, 500, 600, and 700 Series appliances. Parts availability and the overall condition of the unit are considered before we recommend repair.

Often, yes—especially when the appliance is built into custom cabinetry and remains in good overall condition. However, the best decision depends on the failed components, parts availability, previous repairs, and condition of both refrigeration zones.

Keep the doors closed as much as possible and move temperature-sensitive food if temperatures continue rising. Check that the unit has power, but do not repeatedly reset it or allow a struggling compressor to cycle for an extended period. Schedule a professional diagnosis as soon as possible.

Yes. We diagnose refrigerant leaks and provide evaporator, compressor, filter-drier, and other sealed-system repairs when appropriate. The system must be tested to determine the location of the leak before an accurate estimate can be provided.

Yes. We service Sub-Zero refrigerators, freezer columns, wine storage units, undercounter refrigeration, and ice makers throughout Los Gatos.

We provide Sub-Zero refrigerator repair throughout Los Gatos and surrounding Bay Area communities. Our primary service area includes: Los Gatos: 95030, 95032, 95033 Monte Sereno: 95030 Saratoga: 95070 Campbell: 95008 Cupertino: 95014 Santa Clara: 95050, 95051, 95054 Sunnyvale: 94085, 94086, 94087, 94089 Mountain View: 94040, 94041, 94043 Los Altos: 94022, 94024 Palo Alto: 94301, 94303, 94304, 94306 Menlo Park: 94025 San Jose: 95118, 95120, 95123, 95124, 95125, 95126, 95128, 95129, 95130, 95136 We also serve additional cities throughout the San Francisco Bay Area. If your city or ZIP code is not listed, call us to confirm availability in your location.